DocuRocket™ Privacy Policy
Last Updated: March 19, 2026
1. Overview
DocuRocket is a digital document and electronic signature platform operated by Electric Ink Innovations Inc., based in Peterborough, Ontario, Canada.
We respect your privacy and are committed to protecting your personal information.
2. Information We Collect
a) Account Information
- Name
- Email address
- Company name (if applicable)
b) Document Data
- Documents you upload or send
- Names and email addresses of recipients/signatories
- Signature data and timestamps
c) Technical Data
- IP address
- Browser type
- Device information
- Access times
3. How We Use Your Information
We use your information to:
- Provide and operate the DocuRocket service
- Deliver documents and collect signatures
- Maintain system security and prevent abuse
- Improve our platform
We do not sell your personal information.
4. Document Responsibility
You acknowledge that:
- You are responsible for the content of all documents
- You should not upload sensitive or confidential information unless necessary
- You assume all risk related to the documents you send and store
5. Data Storage
- Documents and related data are stored on our servers
- We take reasonable steps to protect your data
- However, no system is 100% secure
You are responsible for keeping your own copies of important documents.
6. Data Sharing
We do not share your personal information except:
- When required by law
- To protect our legal rights
- With service providers necessary to operate the platform (e.g., hosting)
7. Canadian Compliance
As a Canadian company, we aim to comply with:
- PIPEDA (Personal Information Protection and Electronic Documents Act)
Users outside Canada are responsible for ensuring compliance with their local laws.
8. Retention
We retain data only as long as necessary to provide the service or as required by law.
We may delete inactive or old data at our discretion.
9. Your Rights
You may:
- Request access to your personal data
- Request correction or deletion (where applicable)
Contact us to make such requests.
10. Cookies and Tracking
We may use cookies or similar technologies to:
- Maintain sessions
- Improve user experience
You may disable cookies, but some features may not function properly.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Continued use of DocuRocket means you accept the updated policy.
12. Contact
Electric Ink Innovations Inc.
Peterborough, Ontario, Canada
support@docurocket.ca
13. Acceptance
By using DocuRocket, you consent to this Privacy Policy.